JUNG, S. K.; TSANG, S.-S.; PHUMCHUSRI, N. Predicting Customer Churn: Revolutionizing Retail with Machine Learning. International Journal for Applied Information Management, [S. l.], v. 3, n. 1, p. 46–57, 2023. DOI: 10.47738/ijaim.v3i1.50. Disponível em: https://www.ijaim.net.103-247-8-47.cpanel.site/journal/index.php/ijaim/article/view/50. Acesso em: 18 dec. 2025.